About Helpware: Alex [VIDEO]

Meet our Co-Founder Alex Tereshchenko

Frankly, it’s quite challenging, but when you hear from your customers how much value you bring to them daily, it encourages you to reach new goals.

Hi. I’m Alex and I’m a co-founder of Helpware. One of the companies of the Brainware family. Here at Helpware, we provide solutions for startups and for enterprises for back office support. We have a great multi-national team of professionals who have strong expertise in four primary areas, customer support, accounting, marketing, and back office support.

I came to Brainware from the banking industry in which I hold a Master’s degree and worked for more than five years. I worked with investments in large projects in real estate and E-commerce businesses, which helped me to get relevant experience and develop my entrepreneurial drive.

We are transparent, we take ownership in your business, we are straight shooters, and it helps us to develop great partnerships with our clients. Click To Tweet

The idea to establish Helpware came about when we realized that as companies scale, they need more help with back office support. We provide high quality specialists to our clients that help them scale efficiently. We’ve been fortunate to grow quickly ourselves and have found a great model where our sales and customer success are located in the U.S. and operations team are in Eastern Europe and Asia.

As the head of operations, I coordinate work of hundreds of specialists located in different offices across the globe with over 100 happy customers. Frankly, it’s quite challenging, but when you hear from your customers how much value you bring to them daily, it encourages you to reach new goals. One of those is the scale Helpware to 5,000 employees within the next couple years. Helpware’s motto is we’ve got your back. We are transparent, we take ownership in your business, we are straight shooters, and it helps us to develop great partnerships with our clients. I hope to be working with you someday soon.

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